Knowing who to talk to can be half the problem. You can call or email at any time to discuss your challenges, and our dedicated support staff will deal with them quickly, efficiently and without using too much tech-jargon. And if it requires a more hands-on approach…Oxinet have introduced an online Helpdesk too!
If your challenge requires investigation or programming work in order to resolve you can log a support request and keep an eye on progress online. Or perhaps you have a PEMS or system usability query instead?
The online Helpdesk provides users with the facility to:
⇒ Submit support requests – requests are forwarded directly to a dedicated consultant
⇒ Track the progress of your support requests
⇒ Search Oxinet’s online Knowledgebase