IT Support Services

Here to Help

With Oxinet, you can get access to technical and IT support whenever you need it, however you need it, with our range of services and access points.

Whatever your situation or requirement, Oxinet use its knowledge and expertise to suggest cost-effective and quality solutions. With access to friendly Support Engineers through our dedicated Helpdesk, you can rest assured that when you need help our team of experts are on hand to assist you.

Our Support Services

  • Access to your own Account Manager

    One to one support and advice pre- and post-implementation, helping you to develop your systems as your needs evolve.

  • Contact our Dedicated HelpDesk

    Over the phone, online or by email, you can get access to guidance, bug fixes and systems support when you need it.

  • We have a top team of Developers

    Oxinet’s steadfast team of Web-Application Developers will translate the tech-speak and deliver complex systems in a user-friendly format.

  • Access to PEMS User Group

    Oxinet facilitate a User Group specifically for PEMS users. It provides a dedicated feedback forum for users to influence PEMS future releases and new features.

  • With staffing costs on the rise and increasing student commissioned numbers, against a backdrop of increasing complexity of placement quality and capacity in health and social care service provision –not to mention the cost of any potential litigation due to poorly-recorded compliance– PEMS made obvious financial sense.

    Netta Lloyd-Jones – Head of Practice Education Oxford Brookes University
  • We have worked very successfully with Oxinet in developing and enhancing the portal that supports the KTP programme. The Portal provides a powerful mechanism for managing the programme, because of its online forms and tools, and is a highly effective means of communication with the KTP community. I would single out for praise Tom Harris, who has continued to provide excellent and effective support.

    MW – Stakeholder Communications Manager AEA Momenta
  • We use Oxinet Consultants for our hosting service and I find them 100% reliable. If they say they'll meet a deadline, they will. Equally, they won't commit to something that is unrealistic. I feel that with Oxinet we're in safe hands. I find Gordon totally trustworthy and he won't try and hide behind a technological smokescreen. The whole team is helpful and trustworthy. Gordon is particularly creative in solutions and has a "can do" attitude which is very refreshing.

    Heidi Livingstone – E-media Manager NICE

Our Other Services

Not what you were looking for? Check out our other services.

Consultancy

Consultancy

Oxinet is an Internet Services Consultancy that works in partnership with customers to deliver intuitive applications, systems and tools for users across complex environments.

Development

Development

We are always happy to discuss a new or handover web or mobile application project. With over 10 years’ experience working in ASP.NET, we are the ideal choice for those big, complex projects.

Hosting

Hosting

If you’re looking for a flexible, scalable hosting solution, cloud hosting could be exactly what you need. Oxinet are experts in web-hosting and developing secure Virtual Private Clouds.

Support

Support

With Oxinet, you can get access to support whenever you need it. Whatever your situation or requirement we use our knowledge and expertise to suggest cost-effective, quality solutions.

Nicola MusgroveIT Support