IT Support Services

Here to Help

With Oxinet, you can get access to technical and IT support whenever you need it, however you need it, with our range of services and access points.

Whatever your situation or requirement, Oxinet use its knowledge and expertise to suggest cost-effective and quality solutions. With access to friendly Support Engineers through our dedicated Helpdesk, you can rest assured that when you need help our team of experts are on hand to assist you.

Our Support Services

  • Access to your own Account Manager

    One to one support and advice pre- and post-implementation, helping you to develop your systems as your needs evolve.

  • Contact our Dedicated HelpDesk

    Over the phone, online or by email, you can get access to guidance, bug fixes and systems support when you need it.

  • We have a top team of Developers

    Oxinet’s steadfast team of Web-Application Developers will translate the tech-speak and deliver complex systems in a user-friendly format.

  • Access to PEMS User Group

    Oxinet facilitate a User Group specifically for PEMS users. It provides a dedicated feedback forum for users to influence PEMS future releases and new features.

  • With staffing costs on the rise and increasing student commissioned numbers, against a backdrop of increasing complexity of placement quality and capacity in health and social care service provision –not to mention the cost of any potential litigation due to poorly-recorded compliance– PEMS made obvious financial sense.

    Netta Lloyd-Jones – Head of Practice Education Oxford Brookes University
  • We have found Nick’s support invaluable over the past year. Nick always responds to an email request straight away and addresses any issues we have on the website, giving us a clear explanation of what he is doing to solve the problem.  We find Nick to be accessible, efficient and extremely helpful.

    Mary Mahoney – Marketing Assistant Hart Publishing Ltd.
  • PEMS is an invaluable member of the administration team.

    Netta Lloyd-Jones – Head of Practice Education Oxford Brookes University

Our Other Services

Not what you were looking for? Check out our other services.

Consultancy

Consultancy

Oxinet is an Internet Services Consultancy that works in partnership with customers to deliver intuitive applications, systems and tools for users across complex environments.

Development

Development

We are always happy to discuss a new or handover web or mobile application project. With over 10 years’ experience working in ASP.NET, we are the ideal choice for those big, complex projects.

Hosting

Hosting

If you’re looking for a flexible, scalable hosting solution, cloud hosting could be exactly what you need. Oxinet are experts in web-hosting and developing secure Virtual Private Clouds.

Support

Support

With Oxinet, you can get access to support whenever you need it. Whatever your situation or requirement we use our knowledge and expertise to suggest cost-effective, quality solutions.

oxinetIT Support